Last Updated:1/10/2024

Thank you for choosing Softbyte Infotech. We aim to ensure your satisfaction with our products and services. Please review our refund policy carefully.

1. Refund Eligibility

We offer refunds under the following circumstances:

Service Disruption: In the event of an unforeseen service disruption that significantly affects the functionality of your website, and we are unable to resolve the issue promptly.
Non-Delivery of Service: If, for any reason, we are unable to deliver the agreed-upon services within the stipulated timeframe.

2. Refund Process

To request a refund, please contact our customer support team at info@softbyteinfotech.com within [number of days, e.g., 14 days] of the service disruption or non-delivery of service. Provide your order details and a detailed explanation of the issue.

3. Refund Evaluation

Upon receiving your request, we will evaluate the circumstances surrounding the service disruption or non-delivery. We may request additional information to assist in the evaluation.

4. Refund Approval

If your refund request is approved, we will initiate a refund to your original method of payment. The processing time may vary depending on your payment provider.

5. No Refunds for Change of Mind

We do not offer refunds for change of mind or dissatisfaction with the chosen design, template, or any other subjective aspect of the service.

6. Contact Us

If you have any questions or concerns about our refund policy, please contact us at info@softbyteinfotech.com.

Note: This refund policy is part of our broader Terms and Conditions, and by using our services, you agree to comply with these policies.